Ahmed Mahmoud Ahmed Seddik
Associate Director - Business Development Lawyer
Profile summary
Ahmed is a customer-centric professional with awarded achievements in operations management, business development, and service excellence. He managed key international accounts, government projects, and cross-functional initiatives in Dubai and Egypt. With a strong legal background, he enhanced the commercial capacity for both international and startups companies. Currently, he is focused on business development through AI and RevOps.
Key skills
Professional experience
• Independently. used AI to identify new business opportunities, leading to 20% increase in the qualified leads. • Within the first 4 months, secured a six-figure profit and a semi-governmental client through cold approaches. • Designed 3 innovative mechanisms, borrowed from other industries, to accelerate market penetration. • Accelerated the intake and onboarding process by 70% by taking charge of the legal formalities. • Aligned cross-functional teams to significantly enhance the overall customer experience.
- Independently. used AI to identify new business opportunities, leading to 20% increase in the qualified leads.
- Within the first 4 months, secured a six-figure profit and a semi-governmental client through cold approaches.
- Designed 3 innovative mechanisms, borrowed from other industries, to accelerate market penetration.
- Accelerated the intake and onboarding process by 70% by taking charge of the legal formalities.
- Aligned cross-functional teams to significantly enhance the overall customer experience.
• Conducted extensive research to identify and onboard 34 international suppliers in new markets. • Increased gross margins by 8% through re-negotiating suppliers’ agreements. • Established strong relationships with key suppliers to prioritize support during the peak months. • Reduced time-to-contract by 20% through leveraging his own network of 100+ agencies in UAE. • Regularly reviewed and updated policies to align with the evolving customer preferences.
- Conducted extensive research to identify and onboard 34 international suppliers in new markets.
- Increased gross margins by 8% through re-negotiating suppliers’ agreements.
- Established strong relationships with key suppliers to prioritize support during the peak months.
- Reduced time-to-contract by 20% through leveraging his own network of 100+ agencies in UAE.
- Regularly reviewed and updated policies to align with the evolving customer preferences.
• Recognized with 4 awards for operational efficiency, risk containment and service excellence. • Within 7 months, achieved an 11% increase in monthly revenue for channel partners in Iraq. • Managed up to 11 international accounts (e.g., Nike, Red Bull, Costa Cruises) while reducing service costs by 30%. • Introduced several Customer experience (CX) frameworks to resolve various operational bottlenecks. • Leveraged the above point to secure critical approvals for a cross-functional digitization project. • Attracted several new clients, including semi-government entities. (Emirates Transport) • Representation in front of authorities. (Ministry of Interior, Police stations, insurance companies...etc.)
- Recognized with 4 awards for operational efficiency, risk containment and service excellence.
- Within 7 months, achieved an 11% increase in monthly revenue for channel partners in Iraq.
- Managed up to 11 international accounts (e.g., Nike, Red Bull, Costa Cruises) while reducing service costs by 30%.
- Introduced several Customer experience (CX) frameworks to resolve various operational bottlenecks.
- Leveraged the above point to secure critical approvals for a cross-functional digitization project.
• Led 2 projects under the sponsorship of the Egyptian president. • Achieved a 40% reduction in process time by handling both operational and legal tasks efficiently. • Implemented data-driven strategies to enhance customer experience and streamline sales processes.
- Led 2 projects under the sponsorship of the Egyptian president.
- Achieved a 40% reduction in process time by handling both operational and legal tasks efficiently.
- Implemented data-driven strategies to enhance customer experience and streamline sales processes.
• Conducted legal research and managed case processing duties. • Played a key role in the acquisition project between Credit Agricole Bank and Egyptian American Bank.
- Conducted legal research and managed case processing duties.
- Played a key role in the acquisition project between Credit Agricole Bank and Egyptian American Bank.